Environment and Safety Management

Safety Management Activities

Accident-free Environment
& Safety Management

LG H&H sets key challenges to achieve an accident-free level, and conduct monthly, quarterly, and half-yearly monitoring to accomplish these goals. Each year, we identify risk factors in six categories system, machinery, electricity, process, fire prevention and environment-in cooperation with internal and external experts, and improve what is lacking in each category.

Accident-free Construction
Safety Management

In terms of construction by subcontractors, the possibility of accident may increase if relevant information, including the number of workforce, equipment and materials to be used, is not properly shared between the relevant departments. In response, LG H&H has an emergency communication network to enable the main gate security team, the purchase order team, and the environment and safety team to cooperate closely with each other. Based on this system,we comply with the construction safety management requirements by sharing construction plans, strengthening the access control of the security team for the main gate, and checking safety issues before and during construction. We also prevent severe accidents in advance, including fire, risky machinery, and falling equipment.

Near Miss Prevention

We operate the field-driven improvement system with participation of employees to prevent near misses. We manage the improvement rate for preventing near misses, targeting all subsidiaries and business sites. The result is then reflected in the individual and team performance evaluation to find out more about our risk behaviors and situations. We will take the initiative in establishing safety culture with the voluntary participation of employees, while strengthening safety culture to create synergy through the training program for better sensitivity to risk factors.

Suppliers’ Activities for
Industrial Safety & Health

The effort of safety and health management based on a consensus with suppliers for industrial accident prevention is an essential element for preventing accidents in business sites. For a safe work environment for suppliers, LG H&H supports the risk assessment and technologies, selects and offers safety shields suitable for each task, and provides human resources and material support required for addressing harmful risk factors. We also conduct the monthly win-win cooperation group meeting to provide timely and effective support to improve our suppliers’ autonomous safety and health management capacity.

Aim for 100% Usage
Rate of Safety Covers

The use of safety covers is a key to preventing major accidents. We integrated the use of safety covers with the operation of machinery and installations, so that all machines and equipment are forced to stop working when safety covers are open. The machinery and installation department ensures 100% of installation and operation of safety covers and the sensors. Also, no one is allowed to work or enter places with risk factors that have removed safety covers or deactivated safety sensors. The safety department frequently checks the normal use of safety covers, while the environment and safety division from headquarters conducts unplanned inspections. If inspectors find safety covers or sensors that are deactivated, they hold relevant workers, managers and supervisors responsible, preventing the recurrence of the problem. As the number of major accidents has decreased due to the use of safety covers, we are minimizing the loss of human resources as well as material, production and sales.

Industrial Safety and Health
Activities for Suppliers

The effort of safety and health management based on a consensus with suppliers for industrial accident prevention is an essential element for preventing accidents in business sites. For a safe work environment for suppliers, LG H&H supports the risk assessment and technologies, selects and offers safety shields suitable for each task, and provides human resources and material support required for addressing harmful risk factors. We have an industrial safety and health committee for in-house suppliers to support their safety and health system. We share and discuss relevant issues, provide education programs about amended laws and regulations, and help them abide by such regulations. We also open our safety and health education rooms, health care center, fitness center, and shower rooms to employees of suppliers, assisting their training and health care activities and increasing their satisfaction level.

Establishment of Process Safety Management System
(PSM)

LG H&H introduced the PSM system in 2008 and has minimized the handling of hazardous substances and installed fire partitions for storage rooms to prevent the spread of fire and explosion accidents, and established automatic extinguishing equipment, including water sprinklers, to put out a fire quickly. In addition, the company has an emergency manual so that employees can respond properly to any urgent situation, and checks this manual through regular emergency response drills.

Safe environment education

We operate communication channels, including our newsletter and bulletin board, to share the current status and prospects of realizing a safety environment, and provide education programs to employees at each level. Each department voluntarily promotes information sharing activities, analyzes potential accidents, and improves the environment. We hold two meetings of the Environmental Safety Committee each year and design medium and long-term plans for efficient decision making to create a safety environment across the company. We also carry out health and safety campaigns twice a year and increase the awareness of employees through various methods including the sharing of safety practices.

Emergency Response System

LG H&H has established the emergency response process to quickly deal with accidents that may occur at our business sites. For emergency responses, we are constantly revising our manuals to minimize harm to human workers and to measure the rate of successful sub-five minute evacuation in five minutes to improve the response system. In addition, we have established an emergency response committee, classified accidents by type (negligent accident, fire or explosion, and leakage of pollutants, etc.) and severity, and prepared detailed response scenarios, thereby strengthening our emergency response capacity for the environment and safety. Moving forward, we strive to prevent accidents while systematically responding to unexpected emergencies to minimize harm and swiftly return to normal operations

Emergency Response System
Cate-
gory
Negligent
accident
Fire or
explosion
Leakage of
pollutants
Earthquake or storms and floods Infectious
disease
Level
A
One or more deaths; two or more critical patients with major injuries; or three or more emergency patients with minor injuries caused by a negligent accident Any death, suspension of production, or social issues caused by fire (loss of KRW 10 million or above) Any leakage of
pollutants or chemical
substances outside
of the plant due to a
problematic process or
negligence that cause
social issues
A magnitude 7 or above
earthquake or a storm
and flood at the level of a
special weather alert, which
causes major casualties or
major damage to assetthat
results in the suspension of
production activities (loss of
KRW 10 million or over)
Occurrence of any
new infectious
disease as defined
by the Korea Centers
for Disease Control
& Prevention (e.g.
MERS, SARS)
Emergency Response Committee Emergency Response TF
Level
B
A critical patient with a
major injury caused by
a negligent accident
Any fire accident
reported and
extinguished with
minor material
damage
Any of a pollutant
due to a problematic
process or
carelessness, which
does not leak to the
outside of the plant
An earthquake with a
magnitude of 5 or over or
storm and flood on special
weather watch, which causes
minor casualties or minor
damage to assets, requiring
inspection of damaged
facilities
Occurrence of multiple patients
with any infectious
disease that must
be reported as
required by the
government
The division where an accident occurs Environment and Safety Division

Regional Response System

LG H&H has established the emergency response process to quickly deal with accidents that may occur at our business sites. For emergency responses, we are constantly revising our manuals to minimize harm to human workers and to measure the rate of successful sub-five minute evacuation in five minutes to improve the response system. In addition, we have established an emergency response committee, classified accidents by type (negligent accident, fire or explosion, and leakage of pollutants, etc.) and severity, and prepared detailed response scenarios, thereby strengthening our emergency response capacity for the environment and safety. Moving forward, we strive to prevent accidents while systematically responding to unexpected emergencies to minimize harm and swiftly return to normal operations

Joint drill for chemical substance leakage handling

Employee Health
Campaign with Red
Circle Week Event

The Red Circle Week event, which commenced in 2018, was conducted at a total of 10 business sites, including three sites newly added in 2020. In order to promote behavioral changes for the implementation of preventative rules on cerebrovascular and cardiovascular diseases and the increasingly important culture of “self-health care” during the current infectious disease crisis, we used non-face-to-face methods ? due to the COVID-19 pandemic ? to carry a variety of programs that are held in the first week of September every year. Through an online Heart Racing Quiz on the theme of Knowing the Number of Blood-Vessels, prizes were delivered to 200 participants. The “Heart Racing Coloring Book Challenge” received a great response since it enables the whole family to engage in the program at home. The “Health Happiness I Found” contest, which was held for the first time this year, encourages employees to submit their stories of overcoming cerebral and cardiovascular diseases and slogans for the prevention of diseases. The contest was an opportunity to improve awareness about the prevention of cerebral and cardiovascular disease by enabling employees to rethink the importance of early detection and health management through actual cases of success.

Industrial Accidents

Industrial Accidents

Industrial Accidents
Company subsidiary Category Unit 2018 2019 2020
LG H&h No. of cases Male Cases 4 1 5
Female Cases 3 2 2
Subtotal Cases 7 3 7
Accident rate Male % 0.20 0.05 0.23
Female % 0.12 0.08 0.08
Subtotal % 0.16 0.07 0.15
Coca-Cola Beverage No. of cases Male Cases 13 9 11
Female Cases 0 0 0
Subtotal Cases 13 9 11
Accident rate Male % 0.59 0.40 0.50
Female % 0 0 0
Subtotal % 0.56 0.38 0.48
HAITAI htb No. of cases Male Cases 3 2 3
Female Cases 1 1 0
Subtotal Cases 4 3 3
Accident rate Male % 0.39 0.26 0.41
Female % 1.52 1.39 0
Subtotal % 0.48 0.36 0.38

Lost-Time Injuries Frequency Rate (LTIFR)

Lost-Time Injuries Frequency Rate (LTIFR)
Company/subsidiary Category 2018 2019 2020
LG H&H Employees 0.75 0.32 0.73
In-house suppliers 0.56 0.49 0.48
Coca-Cola Beverage Employees 2.68 1.84 2.29
HAITAI htb Employees 2.33 1.73 1.82

Occupational Illness Frequency Rate (OIFR)

Occupational Illness Frequency Rate (OIFR)
Company/subsidiary Unit 2018 2019 2020
LG H&H Case/M work-hour 0.00 0.00 0.00
Coca-Cola Beverage Case/M work-hour 0.00 0.00 0.00
HAITAI htb Case/M work-hour 0.00 0.00 0.00

Health Improvement Activities

Health Improvement Activities

Health Improvement Activities
Classification Description
Development of musculoskeletal disease prevention program Signed MOU with Jaseng Hospital of Oriental Medicine and upgraded CCB customized gym
Operation of musculoskeletal disease treatment and rehabilitation program Developed customized treatment and rehab programs for Jaseng Hospital of Oriental Medicine and CCB
Intensive management of employees subject to health management by disease Established individual health management system through the cooperation of the part leaders of the employees subject to health management and the health managers
Reinforcement of employee health management program Executed no-smoking program and nutrition campaign
Reinforcement of in-house health education Increased health awareness by conducting collective monthly safety and health training
Continuous provision of health information Posting of health information on a monthly basis
Reduction of harmful work environments Reduced the number of items not meeting the standards by measuring work environments twice a year and conducting periodic inspections (the company’s own measurement - noise, CO, CO2 and intensity of illumination)

Establishing the infrastructure
for health diagnosis
and improvement

In order to protect, maintain, and improve the health of employees, the company supports annual comprehensive health checks for all employees over age 35 and general health checks for those under 35. Our company also supports the spouses of employees, giving them opportunities to receive these same health checks every other year.
In 2015, we established the infrastructure for health checks and improvement to increase accessibility to information. In this system, employees can see the changes in their health condition with graphs that visualize the major health indicators based on the result of health checks over the last three years. Even after the period of health checks, employees can receive high-quality health management services, including a consultation with a doctor about the results of the health check anytime throughout the year and an emergency request for treatment (at university hospitals).

EAP (Employee
Assistance Program)

LG H&H operates EAP to prevent employees from becoming psychologically anxious, and to help them stably engage in their work. This program is designed to help workers solve various problems that negatively affect job satisfaction or productivity. Through the program, employees can receive counseling on various issues such as communication within an organization, empowerment, workplace harassment, lifestyle management, marital and child-related concerns, personality diagnosis, and emotional problems, as well as job stress. Employees’ family members can also participate in this program. To receive counseling, they can designate a counseling location by making a reservation in advance, and we also have a counseling center in the business site. Although there is still social prejudices against counseling, counseling about relationships with families is increasing as people spend more time at home due to COVID-19. We are currently conducting in-person counseling, but as the COVID-19 pandemic continues, we plan to expand it to non-face-to-face counseling such as video and phone counseling and provide additional counseling opportunities to employees’ families.

Strengthened Management of Cerebrovascular and Cardiovascular Diseases

We are well aware that a steady increase in cerebrovascular and cardiovascular diseases is a critical risk factor for health enhancement of employees. Therefore we arranged the stricter health management index and designed the five-year-cycle cerebrovascular and cardiovascular disease checkup package for early detection of relevant diseases. Every employee aged 35 or over is required to complete the online training program on cerebrovascular and cardiovascular diseases and fill out a self-initiated health management plan to build their health management capacity. For employees with a high risk of cerebrovascular and cardiovascular diseases, we introduced medical consulting and a cost support system for intensive health treatments. This support system is operated in a one-stop method including prevention, early diagnosis and health management. We also installed a total of 60 automatic blood pressure monitors at all business sites with 30 or more staff and at sites with poor accessibility to medical services, so that employees can frequently check their blood pressure and live a healthy life.